Becoming Eco collects your personal information for the primary purpose of providing our services to you, including personalising our information to suit your needs, to identify whom we are communicating with, to verify purchases, to keep you informed of your order status, to package and send your order, for warranty claims and product faults, and to comply with any applicable laws surrounding the sale-of-goods.

We may also use your personal information in circumstances where you would reasonably expect such use or disclosure, for example tracking website page visits and cart information for analytics, for sales and market research, for marketing and promotional material, and for administrative purposes.

Personal Information is obtained in many ways, including

• interactions with our website www.becomingeco.au,

• by telephone,

• through email communications,

• during face-to-face interactions,

• through social media and other publicly available sources,

• from cookies, and

• through third parties such as payment processors.

This policy does not offer a guarantee for external website links or authorised third parties. Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in customer files which will be kept by us for a minimum of 7 years.

Your personal information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

It is highly unlikely that personal information will be shared outside of Australia. The only exception would be to provide an overseas supplier with your personal information in the event of a warranty or product fault claim so that they may deal with you directly in regards to the warranty claim.

If you have created a customer account on the Becoming Eco website, you can log in to see all past orders processed through your account, as well as any personal information stored when you placed the order.

If you do not have an account created, you can contact Becoming Eco directly to request this information.

It is an important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

You may unsubscribe from our mailing/marketing lists at any time by contacting us or using the ‘unsubscribe’ button at the bottom of any email communications.

Becoming Eco

PO Box 242,

Zeehan, TAS, 7469

jess@becomingeco.au

To protect your personal information, we may require identification from you before releasing the requested information.

If you have any queries or complaints about our Privacy Policy please contact us at:

Becoming Eco

PO Box 242,

Zeehan, TAS, 7469

jess@becomingeco.au